Support
Need help with a booking or a van that’s already out?
Start with your GT number if you have one. For everything else, send a note and we’ll get back to you.
Common questions
- How do I track a delivery?
- Use the GT booking number from your confirmation (for example GT-48213) on the Track page. You can also use the tracking link we text or email. No account is required.
- When do I pay?
- A $50 deposit (or the full price if the job is under $50) is charged when you book. The remaining balance is collected after the driver gets a signature at drop-off. You can pay the balance from the Track page.
- Can I change or cancel?
- Email support@geektaskers.com with your GT number as soon as you know, or use the form on this page. Same-day changes depend on whether a driver is already assigned or en route.
- What if the item does not fit?
- Send a photo and dimensions when you book. If something is oversized, we may send a custom quote instead of the instant price. We will not leave you guessing after the van arrives.
- Do I need an account?
- Customers do not. Book and track with your email, phone, and GT number. Login is only for dispatch staff and drivers.
- Where do you deliver?
- Metro Atlanta and nearby Georgia cities. Enter both addresses on the quote — mileage is included in the price you see before you pay.
Send a message
Include your GT number if this is about an existing job.
Dispatch and drivers sign in separately. Go to login